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Changes or cancelations of appointments need 24 Hours in advance to avoid 100% charge. This applies to Gift Card holders as well. 

Contour Day Spa Privacy policy - We use data to help us provide users of our websites and mobile app with a more user-friendly browsing experience, and to provide visitors to our websites and/or other websites with advertisements about goods and services more likely to be of interest to them (interest-based advertising). Customer appointment and purchase history, to track the status of an appointment throughout the service life cycle and to maintain a record of products purchased and services provided to each customer. Financial transaction history, to track amounts charged to and paid by the customer for products and services.  This is to account for pre-paid services (memberships and packages), service credit balances, gift card balances and loyalty point balances owing to the customer, and to maintain a record of charge card payment and settlement activity with our Payment Processors. Service Provider Notes, to maintain a record of service specifics, and to track progress and effectiveness of the services over time. Customer Preferences and Notes, to help spa associates create a better overall customer experience, more tailored to the needs and wants of the individual.

Identification and communication information, including personal identifiers such as name, postal address, email address and phone number.  This is to identify individual customers and communicate with them in the course of providing services, and to send marketing materials such as special offers, newsletters and updates. We may obtain information from or about our customers in other ways: we may verify user information with a service provider, or customers may send us information during their contacts with Customer Support. If you have any questions regarding your personal information or wish to correct or change any of your personal information, please contact FANIT@CONTOURDAYSPA.COM. Information We Collect From Our Websites: We store information that we collect on our websites through cookies and log files to create a profile of our users. We do not link the information we store in cookies to any personally identifiable information you submit while on our websites. Customers who schedule an appointment with us or who buy gift cards online will receive a number of communications from us throughout the transaction process. These communications may come via email or SMS text message, depending on the customer’s preference.  We may also occasionally send out service-related announcements, for instance, if our service is temporarily suspended for maintenance. Generally, these communications are not promotional in nature, and users will receive them as long as their accounts are open. We will not share your credit card number or any other financial information with any third party except for the verification purposes mentioned above.  We will not sell any personal information that we collect.  For your security: We takes care to protect the personal information that we collect and retain by maintaining reasonable security procedures and practices appropriate to the nature of the information. We also protect user-information off-line. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. 

© 2020 Contour Day Spa - created by Alkoby Designs