HOW TO SPA

 

Policies, Etiquette, Amenities & How to Spa

 
  • WE SUGGEST THAT YOU:
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  • Leave jewelry and valuables at home, as we are not responsible for lost or stolen items.  Sauna and body-treatment rooms are co-ed, and require a bathing suit at all times.  
  • Please do not drink alcohol prior to, or during, treatments.  Advise your therapist of any medical conditions.   
  • You may want to schedule resting time after any heat treatments, and refrain from any vigorous activities for the da y.  Eat lightly prior to body therapy treatments.  
  • Drink plenty of water before & after your spa visits.   Triple check your cell phones is turned off in while in the spa level.  
  • Do not schedule a treatment involving heat therapy if pregnant. Please be advised that we do not massage during the first trimester of pregnancy.
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  • NOISE AND CONSIDERATION:  To ens ure each guest enjoys their experience to the fullest, we ask for your help maintaining the tranquil environment we strive to create. Additionally, please respect all guest’s right to privacy (and serenity) by maintaining conversations  at a considerate volume in treatment areas.  As a reminder, all cell phones must be turned off or silenced in our treatment areas. SPA ARRIVAL CHECK-IN:Please arrive 20 minutes early for your appointment to allow time for your check in, and to present any gift cards you will be using towards the day’s services. Please note, should you arrive late, your treatments may be shortened to allow your therapist to meet their following appointment timeCANCELATION POLICY:  Changes or cancellations to an appointment must be done 24 hours in advance ● Packages require a 48 hour notice to avoid a 100% charge. This applies to gift card holders as well. ● We require a valid credit card to book an appointment;   We will require securing an appointment with a valid credit card. Our computer. System will automatically delete you appointment should it not recognize a valid credit card on file. Treatments you select are reserved especially for you. LATE ARRIVAL: All spa appointments have been designed to allow the ap propriate time for the full enjoyment of the service. Your late arrival may limit our ability to offer the fullest experience possible.    FOR YOUR PLEASURE: We are a non-smoking environment. We provide lockers, robes, slippers and towels. HEALTH CONDITIONS: Please advise us of any health conditions, allergies, or injuries that coul d affect your service when making your spa reservation. Massage and Body Treatments-Please specify therapist gender preference at the time of booking. Speak with the therapist directly about style and depth of pressure. You must be 18 or over to receive massage treatments. PREGNACY: We have specially designed treatments for expectant mothers. Please allow the Reception team to guide you in selecting the treatments that are appropria te for you during this special time. PAYMENT: All major credit cards accepted except for the discovery card. We do not accept personal checks. Gratuity of 20% will apply on all spa and salon services upon check in. 
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  • Gift Card: Gift cards make a wonderful gift for friends and loved ones. Order gift cards on-line at: www.contourdayspa.com, All gift cards sales are final, non-refundable & non-replaceable if lost.
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  • VARIOUS DISCOUNTS AND SAVINGS: 
  • Receive 20% off on your birth month on weekdays only! 
  • Receive 15% off on all service: PROVIDED ON WEEKDAYS ONLY! Teachers & school employees, nurses, doctors, & all hospital employees, police & fireman. N o other discounts will apply, Photo ID required. Discounted rated apply to A la carte brochure prices only, and with SELECTED OPERATORS ONLY! 
  • Mondays, Tuesdays & Wednesdays - 15% off Senior and student discounts. 
  • To Our Troops - T H A N K   Y O U   F O R   Y O U R   S E R V I C E!  (Soldiers-men & women wearing uniform receive 25% OFF all services weekdays). 
  • Your spouse & children receive 15% OFF on weekdays! 
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  • Refund policy: We do not offer refunds on services nor on gift card purchases.  OUR GIFT CARDS, HOWEVER NEVER EXPIRE!
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  • Privacy Policy: We respect your personal information. We will never share your privacy with others.

    This site collects aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and information volunteered by consumers, such as survey information, site registrations, names and addresses, telephone numbers and payment information (e.g., credit card numbers and billing addresses). The information we collect may be used to improve the content of our Web site, notify consumers about updates to our Web site, or contact consumers for marketing purposes. It may also be given to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change. We reserve the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

    • This privacy policy is effective as of December 1, 2014. From time to time, it may be necessary for us to change this privacy policy. If we do, we will post the revised version here, so we suggest that you check here periodically for the most up-to-date version.  We are not responsible for, and do not make any representations or guarantees regarding, the policies and practices of other companies. Any information you submit to those companies is subject to their privacy policies. There are inherent security risks associated with sending information via the Internet, and we can make no guarantees regarding those risks. By visiting or using this Web site, you signify your consent to Contour day spa's on-line privacy policy. If you do not agree to this policy, please do not use this site. If you have any questions about this policy, or feel that this site is not following the policy, you may contact us at the above addresses or phone number.
    • INFORMATION COLLECTION, USE AND SHARING
    • We are the sole owners of the information collected on this site.We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regrding the reason you have contacted us. We will not use your information with any third party outside of our organization, other than as necessary to fullfill your request, e.g. to ship an order. Unless you ask us no to, we may contact you via email in the future to tell you about specials, new products or services.
    • YOUR ACCESS TO AND CONTROL OVER INFORMATION
    • You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: 
    • * See what data we have about you, if any.
    • * Change/correct any data we have about you. 
    • * Express any concern you hve about our use of your data.
    • SECURITY
    • We take precautions to protect your information. When you submit sensative information via the website, your information is protected both online and offline. Your credit card information is INCRYPTED and transmitted to us in a secure way.
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    • Directions:
    •   (from Fort Lauderdale) - From I-95 to exit 595 West, get off on University Drive and go North. At the 3rd light will be Federated Road, make a left. Go to the Stop sign & make a left, first building to the right.

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